Returns & Refunds
Easy returns and refunds policy
Our Return Policy
At OverDepot, your satisfaction is our priority. Here's what you need to know about returns and refunds:
30-Day Return Window
Most items can be returned within 30 days of purchase for a full refund or exchange, provided they are in original condition with all packaging and accessories.
How to Return an Item
- Log into your account
- Go to "Your Orders"
- Select the item to return
- Follow the return instructions
- Ship back to us
Refund Timeline
Item received:
1-2 days
Inspection:
3-5 days
Refund processed:
5-7 days
Conditions for Returns
- ✓ Items must be in original, unopened condition
- ✓ All original packaging and documentation must be included
- ✓ Return initiated within 30 days of purchase
- ✓ Item must not show signs of use
Non-Returnable Items
The following items cannot be returned:
- • Perishable goods and food items
- • Items marked as final sale
- • Customized or made-to-order products
- • Damaged items due to customer negligence